Shipping policy

Shipping Policy

At BitterSour, we make sure your drip reaches you fast and fresh. Here’s everything you need to know 👇

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🚚 Shipping Charges

• Flat ₹99 shipping fee on all orders.

• Free shipping on all prepaid orders.

• Exchange shipping fee: ₹150 (covers both pickup & re-shipping).

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⏱️ Order Processing & Dispatch

• All COD orders are dispatched within 36 business hours after order confirmation from the customer.

• Prepaid orders move faster since they’re confirmed instantly.

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📦 Delivery Timelines

• Delivery usually takes 5–7 business days, depending on your location and courier partner.

• Sometimes it might take a bit longer due to weather, festive rush, or area restrictions — but we’ll always keep you updated.

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✉️ Tracking Your Order

Once your order is shipped, you’ll receive tracking details via email on the ID provided at checkout.
You can follow every step until your package lands at your doorstep.

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Got questions?
DM us on Instagram @bittersour.in or email bittersourstudios@gmail.com — we’ve got your back.